Driving Intelligent Work Management Across Continents
At Lighthouse Consultings we believe that true transformation happens when strategy, technology, and people align. Intelligent Work Management is not just about tools. It is about empowering organizations to continuously improve, adapt, and perform at scale.
We are proud to share that our CEO Nico has been invited to speak at Smartsheet ENGAGE 2025 in the United States. The event brings together business leaders, innovators, and transformation experts who are shaping the future of connected work.
Together with our long-term client FEW Automotive Group, Nico will present how a continuous improvement solution helped establish one global standard across three continents, driving efficiency, collaboration, and operational excellence in manufacturing.
Reflecting on the Journey
Global program management across continents often means silos, inefficiencies, and inconsistent execution. Learn how FEW Automotive Group tackled these challenges by standardizing processes across five plants, using benchmarking, templates, and direct task assignments.
During the session we will reflect on the journey and discuss what worked and what did not. We will share how the team improved collaboration, communication, and transparency, and how a Kaizen management system was built to streamline idea collection, workflows, and collaboration through Kanban boards and automation.
Evolution
Key Storytelling Points and Lessons Learned
Success born from failure: Rapid growth and complexity led to project management breakdowns, prompting a complete system overhaul and partnership with the Lighthouse team.
Kaizen management system: Implementing Kaizen was central to the transformation, engaging the entire workforce in collecting ideas and driving change, fostering a lasting culture of improvement.
Automation with caution: Automations in Smartsheet were introduced gradually, with feedback cycles to avoid overwhelming users. Less is more, and only essential automations add sustainable value.
Team-driven solutions: Most workflow improvements and automations were developed by the team itself, ensuring ownership and relevance rather than top-down enforcement.
Don’t wait to publish: Early releases of new solutions encouraged faster feedback and continuous improvement. Waiting for perfection only delays progress.
Streamlined communication: The shift from hundreds of emails to a single dashboard and focused meetings saved significant time and enhanced transparency.
Standardization and visibility: Standardized processes and dashboards improved decision-making, enabled cross-functional collaboration, and removed the need for manual status checks.
Linking strategy to execution: Dashboards were designed to directly connect company strategy and priorities to project execution and resource allocation.
Technical takeaways: Simple but powerful formulas and structured sheets proved more effective than complex designs. Simplicity ensured reliability and scalability.
Global rollout: By keeping solutions user-friendly and focused on essentials, FEW achieved a fast and successful rollout across regions.
Continuous feedback loop: Regular team input and template refinement ensured ongoing improvement and long-term adoption.
End-to-end process
A Step Toward Smarter Work
This recognition reflects our commitment to helping organizations turn complexity into clarity and enable measurable business impact through Intelligent Work Management.
For additional insights from Nico on leadership, change, and performance, read his articles published on Forbes:
How Effective Change Management Empowers Organizational Growth
Empowering High-Performance Teams with the Overall Team Effectiveness Framework
📍 Learn more about the session: One Standard Across Three Continents – Continuous Improvement Solution in Manufacturing
Conclusion
Whether you are managing a factory floor or a cross-functional project team, structured problem solving can unlock real progress. These three Toyota methods (5 Whys, Ishikawa Diagram, and Genchi Genbutsu) help shift the focus from surface-level firefighting to long-term capability building.
At Lighthouse Consultings, we apply these principles through our consulting services and frameworks.
This includes our Obeya and KPI Management as well as our Kaizen Management System (KMS).
Our mission is to make problems visible, understandable and solvable, while empowering teams to improve continuously instead of occasionally.
