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Case Study: High-Tech Manufacturing
Carl Zeiss AG:
A global rhythm for worldwide precision
How ZEISS used Smartsheet to build a digital operational heartbeat that connects quality standards from Oberkochen to Shanghai in real time.
Carl Zeiss AG: Global Precision with Smartsheet
The challenge
When excellence is not scalable
“Precision” is in ZEISS’s DNA. But before the transformation, the teams faced a classic challenge: the link between headquarters’ strategy and execution on the shop floor had been severed.
Lack of transparency: Status updates were often already out of date by the time they reached management. Without real-time data, precise control was virtually impossible.
Manual effort: Project managers spent valuable time on the tedious task of collecting data instead of focusing on the strategic management of projects.
Inconsistency: Each facility used isolated templates and processes. Without common standards, a global comparison of quality was virtually impossible.
The solution
From a local factory to a global standard
The transformation at ZEISS was not only technical in nature. It changed the way collaboration is conceived. These are the three pillars of success:
Time to action
When data flows in real time, reactive reporting becomes proactive control. Management no longer waits for outdated monthly reports, but makes decisions based on the current reality.
One Global Standard
At ZEISS, quality is non-negotiable. Through Blueprints, Smartsheet ensures that processes in Shanghai run just as smoothly as they do in Oberkochen. Consistent standards eliminate deviations immediately.
High user adoption
Even the best software is useless if no one knows how to use it. Thanks to the familiar spreadsheet interface, shop floor employees and engineers were able to get to work right away without months of IT training.
Measurable Transformation
Talk to us about this solution
Nico Röpnack
Founder & Managing Director, Lighthouse Consultings
Answers for decision-makers
What Decision-Makers Need to Know
The questions that operations managers most frequently ask us before a project like the one at ZEISS.
Do we already need to be using Smartsheet?
What do you use n8n and automation for?
How do you approach the topic of AI, and does it make sense for small and medium-sized businesses in the DACH region?
What are the regulations regarding data protection and the GDPR?
How long does a project take, and how much does it cost?
Next step
Global standards—for your processes, too .
Schedule an appointment right away—it’s free and there’s no obligation. We’ll discuss where your greatest opportunities lie and how we can help you capitalize on them.
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