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Palfinger: Over 450 projects,
one platform, full control

How the world's leading manufacturer of crane and lifting solutions replaced scattered spreadsheets with a centralized project management system, saving hours each week.

The challenge

When projects disappear into spreadsheets

Palfinger, with over 12,000 employees and 30 production sites worldwide, managed projects in isolated, unconnected spreadsheets. Without a centralized view, it was nearly impossible to manage hundreds of projects.

01

Scattered data: Projects were managed in simple, separate spreadsheets—without a central database or uniform structure.

02

Manual updates: Changes to the project structure had to be made individually in each of the 100+ projects—an enormous time investment.

03

Lack of transparency: Management had no overview of actual resource utilization and project progress across all locations.

The solution

From scattered tables to centralized control

Nadir Doudou, Head of PMO Global Operations, was the first user and built a standard toolset using the PMO template. In three months, more than 50 projects were migrated, and today there are over 500.

With Smartsheet Control Center, Palfinger can create and manage changes and new projects in bulk. This saves approximately 2 hours per week on project setup alone.

With Dynamic View, Palfinger shares only the relevant information with the right people—without having to give them access to complete spreadsheets.

Teams build their own solutions such as ticketing systems and dashboards—without IT support or expensive custom programming.

The result

Full transparency, less effort

“We have full transparency into every project, and we can see at a glance how much time and effort is going into each activity.”

Nadir Doudou, Head of PMO Global Operations, Palfinger
0 +

Projects managed centrally and transparently in one system

0 h

saved per week on project setup alone through Control Center

3 departments

actively use Smartsheet.

Ready for full project transparency?

Smartsheet Project Management: Portfolio Dashboard Overview

Are your processes ready for world-class performance?

What Palfinger has achieved is also possible for your company. You don't have to be a global corporation to benefit from standards. Let us connect your "Excel islands."

Answers for decision-makers

Is Smartsheet secure enough for international manufacturing companies?

Absolutely. Palfinger uses Smartsheet in an international, highly regulated manufacturing environment. With features such as single sign-on (SSO), granular access rights, and audit logs, the platform meets the highest enterprise compliance standards.

No, thanks to "managed freedom." We use the Control Center to specify global blueprints. Although teams can manage their tasks flexibly, the structure for reporting to management remains sacrosanct and uniform.

By removing barriers. Bayer reports that the familiar interface (similar to a spreadsheet) significantly lowers the barrier to entry. Employees do not need to learn complex new software, but can start working productively right away.

Software alone does not solve problems. A tool like Smartsheet is powerful, but without the right architecture, it can quickly become confusing. We don't just provide the license, we provide the strategy. We translate your business goals into technical blueprints, train your teams, and ensure that the "execution gap" is permanently closed.

Smartsheet Gold Partner – Lighthouse Consultings in the Smartsheet Marketplace