Palfinger: Over 450 projects, — one platform, full control
How the world's leading manufacturer of crane and lifting solutions replaced scattered spreadsheets with a centralized project management system, saving hours each week.
Palfinger, with over 12,000 employees and 30 production sites worldwide, managed projects in isolated, unconnected spreadsheets. Without a centralized view, it was nearly impossible to manage hundreds of projects.
01
Scattered data: Projects were managed in simple, separate spreadsheets—without a central database or uniform structure.
02
Manual updates: Changes to the project structure had to be made individually in each of the 100+ projects—an enormous time investment.
03
Lack of transparency: Management had no overview of actual resource utilization and project progress across all locations.
Nadir Doudou, Head of PMO Global Operations, was the first user and built a standard toolset using the PMO template. In three months, more than 50 projects were migrated, and today there are over 500.
Control Center for Bulk Management
With Smartsheet Control Center, Palfinger can create and manage changes and new projects in bulk. This saves approximately 2 hours per week on project setup alone.
Dynamic View for data protection
With Dynamic View, Palfinger shares only the relevant information with the right people—without having to give them access to complete spreadsheets.
No-code automation
Teams build their own solutions such as ticketing systems and dashboards—without IT support or expensive custom programming.
Are your processes ready for world-class performance?
What Palfinger has achieved is also possible for your company. You don't have to be a global corporation to benefit from standards. Let us connect your "Excel islands."
Is Smartsheet secure enough for international manufacturing companies?
Absolutely. Palfinger uses Smartsheet in an international, highly regulated manufacturing environment. With features such as single sign-on (SSO), granular access rights, and audit logs, the platform meets the highest enterprise compliance standards.
Won't it lead to chaos if everyone builds their own workflows?
No, thanks to "managed freedom." We use the Control Center to specify global blueprints. Although teams can manage their tasks flexibly, the structure for reporting to management remains sacrosanct and uniform.
How do we gain acceptance among 12,000+ employees?
By removing barriers. Bayer reports that the familiar interface (similar to a spreadsheet) significantly lowers the barrier to entry. Employees do not need to learn complex new software, but can start working productively right away.
Why do we need Lighthouse Consultings for implementation?
Software alone does not solve problems. A tool like Smartsheet is powerful, but without the right architecture, it can quickly become confusing. We don't just provide the license, we provide the strategy. We translate your business goals into technical blueprints, train your teams, and ensure that the "execution gap" is permanently closed.