Thermo Fisher Scientific: Making quality visible, Accelerating decisions
How Thermo Fisher Scientific uses Smartsheet to create up-to-date dashboards and roadmaps for the entire Quality Division—enabling faster, more informed decision-making.
Thermo Fisher Scientific is a global leader in life sciences. The Quality Division needed up-to-date project roadmaps and charts, but struggled with outdated data and manual reporting processes.
01
Outdated roadmaps: Project roadmaps and charts were rarely up to date because manual updates were time-consuming and prone to errors.
02
Lack of clarity: Dashboards were confusing and difficult to understand, which made it difficult to make informed decisions in the area of quality.
03
Slow deployment: Setting up new solutions for quality projects took too long—there was a lack of flexible templates.
Florian Zbinden, Quality Systems Project Manager, uses Smartsheet in every meeting. Flexible templates enable rapid deployment of new solutions.
Real-time dashboards
Smartsheet dashboards provide the Quality Division with up-to-date data for every meeting and every decision. Manual chart updates are a thing of the past.
Flexible templates
New quality projects can be set up in no time thanks to ready-made templates—with a uniform structure and immediate dashboard integration.
Clear data presentation
The speed of the market does not wait for IT tickets. Specialist departments have been empowered to build their own workflows independently—from budget approval to resource planning. This allows innovation to happen locally at the grassroots level, while IT ensures security in the background through global guidelines (governance).
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What Thermo Fischer Scientific has achieved is also possible for your company. You don't have to be a global corporation to benefit from standards. Let us connect your "Excel islands."
Is Smartsheet secure enough for regulated industries such as pharmaceuticals?
Absolutely. Thermo Fischer uses Smartsheet in one of the most heavily regulated environments in the world. With features such as single sign-on (SSO), granular access rights, and audit logs, the platform meets the highest enterprise compliance standards.
Won't it lead to chaos if everyone builds their own workflows?
No, thanks to "managed freedom." We use the Control Center to specify global blueprints. Although teams can manage their tasks flexibly, the structure for reporting to management remains sacrosanct and uniform.
How can we gain acceptance among 100,000 employees?
By removing barriers. Bayer reports that the familiar interface (similar to a spreadsheet) significantly lowers the barrier to entry. Employees do not need to learn complex new software, but can start working productively right away.
Why do we need Lighthouse Consultings for implementation?
Software alone does not solve problems. A tool like Smartsheet is powerful, but without the right architecture, it can quickly become confusing. We don't just provide the license, we provide the strategy. We translate your business goals into technical blueprints, train your teams, and ensure that the "execution gap" is permanently closed.