Situation
A global automotive supplier faced significant challenges in project execution due to the lack of a structured program management and gate review system. These issues led to inefficiencies, missed milestones, and misaligned priorities across sales, operations, and engineering teams. The client sought a tailored solution to standardize their processes and improve cross-functional collaboration.
Task
Lighthouse Consultingswas tasked with:
1.Designing a program management and gate review system customized to the client’s unique operational requirements.
2.Conducting workshops with cross-functional teams (sales, operations, and engineering) to identify key gates and milestones.
3.Defining customized deliverables for each phase of the program management process.
4.Integrating industry best practices into the client’s portfolio management system to improve project visibility and execution.
Action
Lighthouse Consultingsimplemented a systematic approach:
•Workshops and Alignment: Facilitated collaborative workshops with the client’s teams to identify critical project gates and define deliverables for each stage.
•Best Practice Integration: Leveraged extensive experience in program management and gate review systems across industries, particularly in automotive, to customize solutions tailored to the client’s needs.
•System Customization: Developed a comprehensive program management framework, including portfolio management enhancements, to streamline decision-making and prioritize projects effectively.
•Knowledge Transfer: Provided training sessions to ensure smooth adoption of the new system by the client’s teams.
Results
•Structured Project Execution: Delivered a program and gate review system that standardized project workflows, resulting in improved milestone tracking and accountability.
•Enhanced Collaboration: Fostered alignment among sales, operations, and engineering teams through clearly defined roles and deliverables.
•Portfolio Management Optimization: Improved project visibility and prioritization, enabling better resource allocation and decision-making.
•Scalable Best Practices: Equipped the client with a system adaptable to future projects and operational changes.
Conclusion
Implementing a tailored program and gate review system is transformative but requires careful change management to ensure adoption and sustainability. Success depends on aligning teams, managing resistance, and fostering collaboration across departments.
Discover how our Change Management Toolbox can help your organization navigate these challenges effectively:
